The Delhi based DVComm Group has launched India's first tech supported e-store, www.dvcomm.in. The site offers a wide range in IT, communication & electronics among other related products.
The idea behind implementing this initiative was to provide buyers a comprehensive bundle for IT & consumer electronics with required online/offline support for implementation and after sales including liaisoning with OEMs for a longer period support unlike other marketplaces who give only 10 days replacement warranty with no support on technology or no understanding on buyers need.
The company is said to have deployed a team to help, guide buyers with their pre-sales assistance & free tech consultation.
DVComm’s big advantage is that it is providing pre-sale guidance, post sales service with direct liaisoning with OEM during the warranty period of the product, this begets customer comfort & huge confidence.
DVComm also provides a chargeable installation as required & guarantees delivery anywhere in India. Presently its product line includes a wide range in IT, networking, telecom, CCTV security electronics, UPS products from leading global brands such as - Cisco, Alcatel, Polycom, CPPlus, Samsung, Nikon, Huawai, LG, Dell, HP, Emerson, APC and others.
DVComm will soon add a wide range of Blue Tooth equipment, head phones along with electronic musical instruments and a wide range of cameras. Explaining the company's aims and objective, Prithvi Rajawat, Marketing Manager, DVComm Group, said, “We are offering a personalised service to help buyers choose the right product, we show the products to the buyers before dispatching and upon their satisfaction with its quality & features the product is delivered at their locations.”